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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Stephan Bennett

Stephan Bennett

September 18, 2024

5  out of  5
rating by Stephan Bennett
"Great agency they care about what they do"
We responded:
"Thanks Stephan, It's a pleasure having you and Carol in my "Neighborhood"! CJO"
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Jose Guaz

September 17, 2024

5  out of  5
rating by Jose Guaz
"Muy buena"
We responded:
"Gracias, Jose! - CJO"
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Kirk Salisbury

September 10, 2024

5  out of  5
rating by Kirk Salisbury
"I want to say thank you to Chris Janet and staff for your excellent service and great attitude when I call in with questions and concerns. I’ve been a customer of Chris for over 30 years and I’m still very happy. Kirk Salisbury"
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David Bacon

July 31, 2024

5  out of  5
rating by David Bacon
"Working with Chris Otis State Farm team it's always a pleasure they always get to the bottom of things and get the job done thank you very much"
We responded:
"Thanks again, Dave!"
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Ronnie Ogden

July 25, 2024

5  out of  5
rating by Ronnie Ogden
"Chris is a great agent"
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Joseph Calabria II

July 17, 2024

5  out of  5
rating by Joseph Calabria II
"Chris Otis State Farm office on Taft road in Liverpool is the best office to get insurance through… Chris , Jessica and Janet go out of their way above and beyond to help you as much as possible. They Offer their time and patience to find the best rest rates they can give families. When you walk in the office, you’ll feel right at home very comfortable place to be and all three are very friendly and make you feel welcomed. They’re very professional and they know exactly what they are doing and how to help you as much as they can. These days, just finding insurance at a fair price can be Challenging and frustrating, the Chris Otis, State Farm office works wonders To get the best rates and the process is always quick and easy. To make things even better if you’re feeling like you would like a nice cup of coffee, they have a coffee maker there as well as drinks for you while you’re waiting for them to do their magic! I would suggest giving State Farm Chris Otis‘s office a try you will not be disappointed!"
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Mike Rendino

July 13, 2024

5  out of  5
rating by Mike Rendino
"We have been with Chris Otis & State Farm for nearly 25 years. We had our first claim the other day due to a neighbor's tree falling onto our property. Thank you Chris for coming through for us."
We responded:
"Appreciate that feedback, Mike. It’s a pleasure to have you as policyholders!"
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Joel Stein

July 10, 2024

5  out of  5
rating by Joel Stein
"Janet,Melissa, and Christopher are a pleasure to do business with."
We responded:
"Joel, thank you for taking the time to let us know how we're doing! Jessica, Janet and I appreciate your business! CJO"
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Cornelia Mack

July 5, 2024

5  out of  5
rating by Cornelia Mack
"I cannot sing enough praises to the amazing team of the Chris Otis State Farm Insurance Agency! Simply amazing! Jessica has become a household name for my family and I- we call her Jess because it's like she's a part of our family for real! Over the years, Jess has ALWAYS gone above and beyond to help with whatever was needed, I don't have enough words to express how wonderful she is!!! I can't leave out Janet either! Thank you so much, ladies- I appreciate you so much for all that you've done and continue to do. Chris...you have such a solid team, they're the BEST!!!"
We responded:
"Thank you - I know the name of that tune you're singing, Cornelia! They ARE amazing! We are all appreciate the opportunity to have you as policyholders. If there is anything more we can do for you - please give us a call. CJO"
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timothy kenyon

June 9, 2024

5  out of  5
rating by timothy kenyon
"When they say "like a good neighbor STATE FARM is there "they mean it, always treated me more like a friend than just a number"
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Tony P

April 29, 2024

5  out of  5
rating by Tony P
"Everyone here at Chris Otis’s office are amazing ! Everyone goes out of their way to help you with all your insurance needs , I want to give a huge shout out to Janet and Jessica for being such professional and courteous workers !! And also a shout out to Chris Otis !! Such an amazing insurance company to be with !! We would highly recommend this insurance company !!"
We responded:
"Hi, Tony. Thanks for taking the time to share your positive experience. We truly appreciate it!"
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betsy hegeman

April 24, 2024

5  out of  5
rating by betsy hegeman
"Chris Janet and Jessica are there in an emergency, clarifying and helping- watching out for us! thank heaven for their help. So caring and competent!"
We responded:
"Thank you for your kind post, Betsy. It's our pleasure to help you! "
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Patti Nana

March 20, 2024

5  out of  5
rating by Patti Nana
"I called Chris Otis' office and spoke with Janet about the cost of my car insurance and how I can pare that down. She had many suggestions and offered to give my info to Mr Otis for his review, and he would get back to me. Very helpful, took alot of time answering my questions, and very knowledgable!!"
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Wayne Pond

February 23, 2024

5  out of  5
rating by Wayne Pond
"I called the office to ask if they got the receipt I sent a week earlier. Janet helped me and was very prompt and courteous in resolving the matter. I am very satisfied with their service."
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Gracia K

January 31, 2024

5  out of  5
rating by Gracia K
"Jessica Bukowski is the best. she will really help you with what you need. I think she needs to become the CEO of state farm."
We responded:
"Thank you, Gracia, we appreciate you taking time to give your feedback! Jessica IS the best and I will pass along your compliment!"
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iraimides leye

December 27, 2023

5  out of  5
rating by iraimides leye
"my experience was good"
We responded:
"Thank you for your feedback! "
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Peter Kent

December 15, 2023

5  out of  5
rating by Peter Kent
"They are the team to beat! The ladies are always so nice and willing to investigate ideas to save you money with home and auto. Thanks for reminding about saving more money from an online defensive driving course Jessica)."
We responded:
"Thanks Peter, I appreciate your feedback! -Chris O "
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Jeffrey LeMon

December 12, 2023

5  out of  5
rating by Jeffrey LeMon
"40+ years of great service. Thank you !"
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Ben Seigal

September 28, 2023

5  out of  5
rating by Ben Seigal
"Janet stayed on the phone with me until all my questions were answered. She was very helpful! Thank you!"
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Peyton Nichols

September 1, 2023

5  out of  5
rating by Peyton Nichols
"Janet is an awesome receptionist and made everything super easy the 3 times I've called to speak with Jessica, and just overall they do a great job here at Chris Otis State Farm. I Recommend them all day long."
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Sudhakar battula

August 31, 2023

5  out of  5
rating by Sudhakar battula
"Chris has been friendly, reachable, right guidance and excellent support. Strongly recommend to everyone."
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Will Austin

June 2, 2023

5  out of  5
rating by Will Austin
"so Friendly and caring and understanding, Janet has worked with me on my issues and I haven’t had no complaints at all, I feel like family and I have even better coverage now the. I did before at a way better price , never going back, ❤️😊"
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Sally Walker

March 25, 2023

5  out of  5
rating by Sally Walker
"Great and friendly people and they work with you."
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racerpoet

March 17, 2023

5  out of  5
rating by racerpoet
"Chris has been a family friend for several years. A few years ago we were shopping for better rates and switched from Geico to State Farm. Chris helped make the transition seamless, and working with him and his team has been quick and easy. Chris and Janet have been very helpful with answering all my questions and can be easily reached by phone, text, or email. I would not hesitate to recommend them to anyone. Convenient communication methods. Great rates. Friendly and speedy service!"
We responded:
"Glad to be your "Good Neighbor"! Thanks for the great feedback! CJO"
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Stephen Switzer

March 11, 2023

5  out of  5
rating by Stephen Switzer
"The whole team at Chris Otis state farm is warm and friendly. Not a single one of them was pushy. Everyone one had a specialty and shared their knowledge for me to make my own decision. Anytime I have a question, I just call the office and Janet always answers with a cheerful hello and make you feel like family. I recommend their team to anyone I meet looking for an insurance need. Thank you Chris Otis team!"
We responded:
"Thanks for taking the time to share your thoughts, Stephen. it's a pleasure having you aboard! CJO "